Luciana B.

Hi there, my name is Luciana! I’m a bilingual English/Spanish operations professional with hands-on experience managing speakers, guests, clients, CRM workflows, communications, and time-sensitive projects. I Have experienced managing speaker communication, outreach, follow-ups, coordination, technical support, and operational tasks across large-scale virtual events. I’m especially strong at taking complex or fast-moving workflows and bringing structure to them. I work independently, learn new systems quickly, and take ownership of tasks from start to finish. What I can help you with: - Speaker & Guest Management: outreach, research, follow-ups, scheduling, speaker communication, onboarding, and event coordination - Operations & Project Coordination: task management, deadline tracking, team coordination, SOPs, reporting, and keeping projects moving - CRM Management: database organization, updates, follow-ups, lead/client tracking, and maintaining accurate records - Executive & Administrative Support: inbox management, calendar coordination, research, documentation, Google Workspace, and digital organization - Client & Customer Communication: professional communication with clients, speakers, VIPs, and Spanish- and English-speaking customers - AI & Automation: using AI and automation tools to streamline repetitive processes, organize information, improve workflows, and work more efficiently - High-volume organization: managing large quantities of emails, data, files, requests, and moving parts without losing track of details I’m comfortable working with tools such as: ClickUp, Google Workspace, Google Sheets, CRM platforms, Canva, Dropbox, and AI tools, and I’m very quick to learn new systems and workflows. My working style is organized, proactive, independent, and deadline-driven. I don’t need constant supervision to keep things moving, and I’m comfortable identifying problems, finding solutions, and following through. I’m currently looking for a long-term opportunity where I can support a founder, team, agency, event business, podcast, or growing company with operations, coordination, communication, and project execution. If you need someone who can bring structure to a busy operation and make sure things actually get done, I’d be happy to help.