Mary Biel A.

Remote Customer and Technical Support professional with experience handling live tickets, email support, and order management for US-based clients. Skilled in Zendesk, Shopify, subscription management, troubleshooting, and customer communication. Available to start immediately and open to non-voice short-term, contract, or hourly roles. Other roles I can perform: Data Quality Analyst/Governance/Migration/SQL Quality Assurance Operations Analyst/Associate L2 Application Support Backend (Banks and Insurance)