Maria Del Mar M.

I’m a bilingual English-Spanish Medical VA, Patient Concierge, and Healthcare Coordinator with hands-on experience supporting medical and aesthetics practices across the United States. I’m HIPAA certified and professionally trained as a cosmetologist, combining healthcare administration and patient communication with specialized knowledge of aesthetics, skincare, and hair. I’ve worked in fast-paced, patient-facing environments handling high-volume calls, lead management, patient intake, appointment scheduling, follow-ups, and administrative coordination. In one long-term healthcare role, I managed 90+ calls per day while supporting clinics in specialties including neuropathy, regenerative medicine, chiropractic care, hormone replacement therapy, knee pain, aesthetics, and hair transplantation. My experience also includes supporting aesthetics and hair-transplant practices with patient inquiries, lead follow-up, preliminary intake, consultation coordination, and sales support. In home care, I’ve handled client intake, caregiver and nurse interviews, scheduling, documentation, and bilingual communication. I’m comfortable working across multiple systems while maintaining professionalism, confidentiality, and attention to detail. Beyond healthcare, I’m an experienced English-Spanish translator, interpreter, and tutor, having worked with everyone from young children to senior adults. Whether you need reliable medical administrative support, patient communication, lead management, or bilingual assistance, I bring adaptability, strong communication skills, and a patient-centered approach to every project.