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Joel C.

Joel C.

Sales and Telemarketing | Customer Support | Virtual Assistant

PROFESSIONAL SUMMARY Focused Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations. Dedicated with 4years+ of customer service experience, Excellent interpersonal skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

🇳🇬Port Harcourt, Nigeria$10/hr90% JSS4.80 (3)Since Aug 2024

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#39,019 / 412k
🇳🇬Country#753 / 13.8k
Revenue, last 30 days
$221

Last 6 months: $7.5k

World#80,197 / 412k
🇳🇬Country#2,465 / 13.8k
Total earnings
$20k

Billed in all: $21k

World#139,290 / 412k
🇳🇬Country#2,189 / 13.8k
Per project
$4.1k

$3.8k in the last 6 months

World#42,369 / 412k
🇳🇬Country#559 / 13.8k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇳🇬Country#5,057 / 13.8k
Projects in all
5

Across 9 contracts

0% fixed100% hourly
World#266,042 / 412k
🇳🇬Country#10,079 / 13.8k

Earnings, last 30 days

$21.5k+$221 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$21.2k$21.4k$21.6kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Community Goals & KPIs168 freelancers · 🇳🇬 #3Top 12%
  2. #86Communication Strategy731 freelancers · 🇳🇬 #2Top 12%
  3. #100Customer Retention Strategy624 freelancers · 🇳🇬 #11Top 16%
  4. #123Problem Solving1,247 freelancers · 🇳🇬 #2Top 10%
  5. #161Sales Call1,333 freelancers · 🇳🇬 #1Top 12%
  6. #194Time Management1,763 freelancers · 🇳🇬 #9Top 11%
  7. #199Sales Operations1,136 freelancers · 🇳🇬 #5Top 18%
  8. #272Customer Care2,153 freelancers · 🇳🇬 #6Top 13%