Skip to content
BackNov 7
Miguel C.

Miguel C.

Sales & Client Success Manager | Account Management | CRM Expert

🚀 Helping businesses increase revenue, strengthen client relationships, and build scalable sales processes. If you’re looking for someone who can do more than close deals, someone who can nurture long-term client relationships, optimize your sales pipeline, and improve customer retention, you’ve come to the right place. With experience in Sales, Account Management, Customer Success, Business Development, CRM Management, and Business Operations, I partner with startups, SaaS companies, agencies, and growing businesses to turn prospects into loyal customers while creating systems that support sustainable growth. Here’s how I can help your business: ✅ Outbound & Inbound Sales ✅ Account Management & Client Success ✅ Customer Retention & Relationship Management ✅ CRM Setup, Optimization & Administration ✅ Lead Qualification & Pipeline Management ✅ Business Development & Strategic Partnerships ✅ Customer Onboarding & Implementation ✅ Sales Operations & Process Improvement ✅ Team Coordination & Workflow Optimization I believe successful sales go beyond closing deals. They are built on trust, effective communication, understanding customer needs, and delivering value at every stage of the client journey. My approach focuses on building lasting relationships that increase customer satisfaction, improve retention, and create opportunities for account growth through renewals, upselling, and cross-selling. Throughout my career, I have supported businesses in improving operational efficiency, managing client accounts, strengthening sales performance, and implementing organized CRM workflows that enable teams to scale with confidence. Whether your goal is generating new business, improving client retention, or streamlining internal processes, I bring a proactive, solutions-driven mindset to every project. 💼 Industries I Support • SaaS & Technology • Marketing & Digital Agencies • Professional Services • Consulting Firms • Financial Services • E-commerce • Startups & Scale-ups 🛠 Tools & Platforms HubSpot • Salesforce • Zoho CRM • Pipedrive • Trello • Notion • Google Workspace • Microsoft Office • Slack • Zoom • Hubstaff What you can expect when working with me: ⭐ Clear and professional communication ⭐ Reliability and accountability ⭐ Strong problem-solving skills ⭐ Attention to detail ⭐ A focus on measurable business outcomes ⭐ A genuine commitment to your success I don’t believe in one-size-fits-all solutions. Every business is unique, and I take the time to understand your goals, challenges, and customers to develop strategies that deliver meaningful results. If you’re looking for a dedicated professional who can help grow your revenue, strengthen customer relationships, and become a trusted extension of your team, I’d be happy to discuss how I can contribute to your success. 📩 Let’s connect and build something exceptional together.

🇯🇲Kingston, Jamaica$20/hr100% JSS2.96 (7)Since Sep 2024

Earnings and projects

MRR
$694

Last 6 months ÷ 6

World#63,963 / 412k
🇯🇲Country#210 / 1,010
Revenue, last 30 days
$252

Last 6 months: $4.2k

Total earnings
$9.1k

Billed in all: $9.5k

World#204,241 / 412k
🇯🇲Country#620 / 1,010
Per project
$910

$4.2k in the last 6 months

World#131,180 / 412k
🇯🇲Country#486 / 1,010
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇯🇲Country#240 / 1,010
Projects in all
10

Across 12 contracts

58% fixed42% hourly
World#201,797 / 412k
🇯🇲Country#332 / 1,010

Earnings, last 30 days

$9.5k+$252 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9.2k$9.4k$9.6kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Strategic Plan

Ranked by MRR among everyone on Upwork with the skill.

  1. #55Sales Enablement248 freelancers · 🇯🇲 #1Top 22%
  2. #67Sales Coaching337 freelancers · 🇯🇲 #1Top 20%
  3. #73Strategic Plan632 freelancers · 🇯🇲 #1Top 12%
  4. #99Sales Consulting541 freelancers · 🇯🇲 #1Top 18%
  5. #99Inside Sales328 freelancers · 🇯🇲 #2Top 30%
  6. #164Customer Retention Strategy624 freelancers · 🇯🇲 #1Top 26%
  7. #237Sales Strategy1,043 freelancers · 🇯🇲 #4Top 23%
  8. #253Sales Management1,242 freelancers · 🇯🇲 #5Top 20%