Eeva L.

Content designer and UX writer with 5 years of in-house experience in Finland’s largest financial group and leading telecom company. Working alongside digital teams in organizations with over 10k employees. Skills & Services: - Content writing and UX-focused copywriting - SEO optimized, accessible, and mobile-first digital content, like unique landing pages and articles - No AI generated content unless requested by client - Finnish-to-English and English-to-Finnish translation and localization - Modular content design and CMS content migration - Clear, accessible instructions and product descriptions - User and data informed content, utilizing user research, feedback, and analytics Proven experience: I’ve successfully led projects in high-stakes industries, including: - Financial Sector: Managed the migration of 300+ pages to a new CMS for insurance claim help, designing modular, multilingual content to ensure seamless customer journeys. - Telecom & IoT: Created UX content that increased IoT subscription revenue by 15% and cut product returns by 30%, improving product clarity and user guidance. Entertainment & TV Services: Contributed to the launch of a next-generation TV service, conducting navigation label studies, crafting notifications, and driving engagement. This work boosted user interaction and conversion rates for paid subscriptions. Familiar with Figma and headless CMS. Experienced in working alongside designers, product managers, POs, developers, marketers, and data teams. Let’s work together to create content that’s clear, engaging, and useful.