Ángel G.
International Trade
PROFILE I have as a goal continue growing and developing professionally being a responsible person, competitive, with easy adaptation, capable to work in team and capable to work under pressure. * Cell-Phone: 97821-2602 EXPERIENCES 2022-2023 Results CX - HUMANA * Subject Matter Expert (SME) - Train and give support to customer service agents in Humana medical Insurance in the United States. - Develop quality strategies for customer service with teams integrates with 15 to 40 persons. - Get Metrics tabulation of each agent to discover opportunities
Earnings and projects
Last 6 months ÷ 6
Billed in all: $8,926$8.9k
Earnings, last 30 days
Dotted: longer than usual between two readings. Hatched: over two weeks without one.