Alexandria M.

Virtual Assistant/ Admin/ Customer Service/ Phone Support

I'm a detail-oriented and highly organized Administrative Assistant and Virtual Assistant with strong expertise in administration, customer service, and technical support. With a background in Information Technology and experience across various industries, I bring exceptional communication skills, efficiency, and professionalism to every project. 🔹 4+ years of experience in administrative support and virtual assistance 🔹 Tech-Savvy & Skilled in Multiple Tools – MS Office, Google Suite, RingCentral, Zoho One, and more 🔹 Customer Support & Tech Support Specialist – Communication skills,, Email management, and CRM tools 💼 Services I Offer: ✅ Administrative Support – HIPAA compliance, scheduling, admin tasks, data entry ✅ Virtual Assistance & Executive Support – Email management, calendar coordination ✅ Customer Service & Tech Support – Email/chat support, CRM handling ✅ Scheduling & Calendar Management – Expertise in AxisCare, Calendly, Acuity, Geoh, Outlook, and more 🔧 Tools & Software Expertise: 💻 Communication & CRM: RingCentral, Zoho One, Cliq, Slack, Avaya 📅 Scheduling & Calendar Management: AxisCare, Calendly, Acuity, Geoh, Outlook 📊 Productivity & Office Tools: MS Office (Excel, Word, PowerPoint), Google Suite, Zoho 📞 Customer Support: Chat/email support 🚀 Why Hire Me? ✔ Reliable, detail-oriented, and highly organized ✔ Expert in scheduling, administrative tasks and customer service ✔ Fast learner with strong problem-solving and multitasking abilities ✔ Tech-savvy and experienced with multiple CRM and scheduling tools 💡 Let’s discuss how I can support your business! Feel free to reach out!