Rafaela C.

🎯 Executive Tech & Admin Virtual Assistant | Process Automation | Multilingual Support Hi! I’m Rafaela, a versatile Virtual Assistant with a strong background in software development, technical support, and language teaching. I combine my technical skills with a solutions-oriented mindset to deliver efficient, high-quality support in fast-paced environments. 🔧 Current Roles: Tech Virtual Assistant for Devin Schain (Marketive): I provide support with digital tools, task automation, calendar management, and workflow organization. ⚙️ What I Do Best: Automation of repetitive tasks using Python, VBA, and SQL CRM management and ticketing systems Calendar and inbox management SOP creation & documentation Technical troubleshooting and customer support Process optimization and project assistance 🌐 Multilingual Support & Communication: Fluent in English and Spanish, with basic French Experience in supporting diverse clients across Windows, Linux, Android, iOS Skilled in handling networking setups: PPPoE, DHCP, DNS, Wi-Fi, and more 👩‍🏫 Past Experience: My background as an English teacher sharpened my communication, active listening, and adaptability — essential for working with international teams and clients. 🚀 Why Work With Me? I'm driven by continuous learning, innovation, and the pursuit of practical solutions. Whether it’s optimizing a workflow, managing a busy executive's calendar, or automating tasks to save you hours every week, I’m here to make things smoother and smarter. Let’s work together to bring more clarity, efficiency, and impact to your business!