Back to leaderboardLast snapshot: Nov 7
Angelo L.
Customer Service Specialist
Customer service representative with more than 4 years of experience in the industry, working for US and UK based campaigns with a large volume of inbound calls, live chats and email correspondance. Consistently achieved campaign goals month after month. - Excellent communication skills and a clear, professional tone of voice - Sales and retention techniques - Dedicated to provide excellent customer care
🇵🇪Lima, Peru$11/hr100% JSS5.00 (1)Since Oct 2025
Earnings and projects
MRR
$1,229$1.2k
Last 6 months ÷ 6
World#39,764 / 412,022 / 412k
🇵🇪Country#99 / 790 / 790
Revenue, last 30 days
$1,323$1.3k
Last 6 months: $7.4k
World#33,454 / 412,022 / 412k
🇵🇪Country#95 / 790 / 790
Total earnings
$8,029$8k
Billed in all: $8,451$8.5k
World#214,577 / 412,022 / 412k
🇵🇪Country#421 / 790 / 790
Per project
$4,015$4k
$7.4k in the last 6 months
World#42,923 / 412,022 / 412k
🇵🇪Country#88 / 790 / 790
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇵🇪Country#242 / 790 / 790
Projects in all
2
0% fixed100% hourly
World#328,886 / 412,022 / 412k
🇵🇪Country#511 / 790 / 790
Earnings, last 30 days
$8.5k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 5% in Voice & Tone Consistency
Ranked by MRR among everyone on Upwork with the skill.
- #8Voice & Tone Consistency150 freelancers · 🇵🇪 #1Top 5%🇵🇪#1 of 2
- #53Active Listening497 freelancers · 🇵🇪 #2Top 11%🇵🇪#2 of 5
- #103Customer Retention Strategy624 freelancers · 🇵🇪 #1Top 17%🇵🇪#1 of 1
- #125Problem Solving1,247 freelancers · 🇵🇪 #3Top 10%🇵🇪#3 of 7
- #876Phone Communication6,538 freelancers · 🇵🇪 #2Top 13%🇵🇪#2 of 19
- #1,206Sales9,827 freelancers · 🇵🇪 #3Top 12%🇵🇪#3 of 29
- #1,724Technical Support11,267 freelancers · 🇵🇪 #5Top 15%🇵🇪#5 of 21
- #5,032Customer Service37,167 freelancers · 🇵🇪 #12Top 14%🇵🇪#12 of 100