Mohamed I.

I help you scale your business with AI without losing the "Human Touch" your customers trust. Most companies are currently struggling to balance automated efficiency with actual customer satisfaction. I solve this by "operationalizing" your support, applying the high-volume experience I gained at TikTok (Majorel) and my specialized research into AI Chatbot Credibility. How I help your business grow: AI Support Management: I audit your chatbot flows and moderation SOPs to ensure they are culturally sensitive (EU/MENA) and actually solve problems. Multilingual Growth: I provide native-level support in English, French, and Arabic, ensuring your expansion into international markets is guarenteed. Data-Driven Retention: Using advanced Excel and CRM tools (Zendesk/Intercom), I identify why customers are leaving and build strategies to keep them. My Background: TikTok (Majorel): High-pressure content moderation and policy enforcement. International Sales: Bridging the gap between Chinese manufacturing and global buyers. Academic Edge: Currently completing a research on Consumer Trust in the AI Economy. Ready to bridge the gap? Click the "Message" button and let’s discuss your project.