Patricia S.
Virtual Assistant | Customer Support
I am a customer service–focused professional with hands-on experience in hospitality and front-line customer support. I hold a Bachelor of Science in Tourism Management and have worked directly with customers in fast-paced service environments. My background has helped me develop strong communication skills, attention to detail, and a calm, professional approach when assisting clients and handling inquiries. I am comfortable supporting customers through chat, email, or phone while maintaining a positive and helpful tone. What I can help you with: • Customer service and customer support • Responding to customer inquiries • Phone and written communication • Order assistance and basic service coordination • Hospitality and service-related support tasks I am reliable, organized, and eager to learn new tools and processes. If you’re looking for a dependable virtual assistant or customer support specialist who values clear communication and customer satisfaction, I would be happy to work with you.
Earnings and projects
Last 6 months ÷ 4 months active (since Jul 2026)
Last 6 months: $1.9k
Billed in all: $1,995$2k
$1.9k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Transcription Timestamping
Ranked by MRR among everyone on Upwork with the skill.
- #21AI-Generated Transcription89 freelancers · 🇵🇭 #2Top 24%🇵🇭#2 of 8
- #47Podcast Transcription249 freelancers · 🇵🇭 #13Top 19%🇵🇭#13 of 43
- #56Transcription Timestamping424 freelancers · 🇵🇭 #13Top 13%🇵🇭#13 of 44
- #89Legal Transcription432 freelancers · 🇵🇭 #18Top 21%🇵🇭#18 of 77
- #118Transcript674 freelancers · 🇵🇭 #10Top 18%🇵🇭#10 of 55
- #149Hospitality542 freelancers · 🇵🇭 #41Top 27%🇵🇭#41 of 122
- #275Medical Transcription1,213 freelancers · 🇵🇭 #93Top 23%🇵🇭#93 of 366
- #700Customer Care2,153 freelancers · 🇵🇭 #292Top 33%🇵🇭#292 of 730