Josh G.

Klaviyo email marketing for Shopify ecommerce brands: flow setup, email flow build, and subscription retention. I build the lifecycle that gets a first order repeated, and a repeat customer onto a plan that sticks. Most brands leave the money in the follow-up. You are driving traffic and landing first orders, but the emails that carry someone from an initial purchase through to a subscription that keeps renewing are either missing or sitting on Klaviyo's defaults. Here's how I close it. Research first. I study your customers, your best sellers, and your current flows before I write a single email. The strategy ends up fitting your brand instead of a template. Klaviyo flow setup that sells. Welcome series, abandoned cart, browse abandonment, post-purchase, and win-back. The full email automation set, running around the clock, recovering revenue you're losing right now. Subscription and replenishment, done properly. If you run Recharge, Skio, Loop, Stay AI, Smartrr, or Shopify subscribe and save, the renewal is where the money actually is. There are six places a subscriber quietly decides to leave. Whether the plan fits how they use the product. Whether your pop-up offer fights your subscription offer. The first fourteen days. The reminder before you charge them. The order confirmation nobody reads twice. And what happens after a card gets declined. Most brands have never touched four of them. Design that converts. Every email is designed to your brand and mapped to where the customer actually is, so it reads clean on a phone instead of looking like a stock template. Measured, not guessed. Email segmentation, deliverability, and reporting, so you can see exactly what email and SMS add to the bottom line. The Retention Engine, a full Klaviyo email marketing and marketing automation build, includes: email flow build and optimization, campaign calendar and sends, SMS marketing, list segmentation, subscriber lifecycle and churn flows, deliverability cleanup, pop-up capture, and monthly reporting. I also handle ESP migration to Klaviyo from Mailchimp, Omnisend, or Attentive if you are switching platforms. Proof: 100% Job Success Score, two 5-star reviews, and Upwork's Rising Talent badge. Klaviyo certified in both Strategist and Deliverability. I run retention on a monthly retainer for a Shopify subscription brand in the kids and family health category, working the renewal and churn side of the program. I rebuilt one Shopify brand's Klaviyo account and cut it from about 63,000 billable profiles down to about 45,000, lowering their bill and improving deliverability in the same pass. I delivered a complete retention system for a Shopify and Klaviyo beauty brand, and won a multi-brand engagement largely on email design quality. Best fit: DTC Shopify ecommerce brands doing $500K to $10M, already on Klaviyo or ready to move to it, where email is under 25 percent of revenue. Best of all if you run a subscription or auto-replenish program, or you sell something people already rebuy and could subscribe to. Want to see the opportunity before you commit? Message me and I'll record you a free Loom audit of your current flows: what is missing, what is leaking revenue, and the three fixes I'd make first.