Joaquin A.

15+ years in Salesforce. $2M+ delivered on Upwork across 110 projects, 98% Job Success, Top Rated Plus. Clients bring me in when their Salesforce org needs a reset: broken Flows and Apex automation, reports and dashboards that no longer match how the business runs, and undocumented customizations left behind by previous consultants. I untangle it, fix what is broken, and hand back a system your team can maintain. By the time they reach me the org is hard to change, automation fires in ways nobody can explain, and there is usually one person left who half understands it. That situation is more common than it feels from the inside, and it is fixable. Nothing gets ripped out on day one. I work in small reversible steps, and your team keeps working while I do. 👤 Who you are hiring Me. Not an account manager, not a junior developer working under my name. I run every engagement personally, from discovery and architecture through implementation, integrations, deployment and support. ⚡ How I work I think before I build. The cheapest time to fix an architecture mistake is before it exists, so every solution gets designed for how your business will look in three years, not just this quarter. You get documentation with everything. Your org should never depend on my memory. You always know what a decision costs before you make it. 🎓 Salesforce Sales Cloud · Service Cloud · Experience Cloud · Revenue Cloud (CPQ) · Financial Services Cloud · Marketing Cloud · Account Engagement (Pardot) · Agentforce AI · Lightning Web Components · Apex · Flow Builder · Reports & Dashboards · CRM Analytics · Integrations · MuleSoft · Data Migration · AppExchange Development · Managed Packages 🔧 Beyond Salesforce HubSpot (CRM, Sales Hub, Marketing Hub) · Lead Lifecycle Automation · REST & SOAP APIs · Zapier · Slack · Power BI · Tableau · OpenAI & AI Automation · CRM Migrations 🎓 Certifications 7 Salesforce certifications: Administrator, Advanced Administrator, Platform App Builder, Platform Developer I, Platform Developer II, Sales Cloud Consultant, Service Cloud Consultant. 📊 Recent work Enterprise multi-cloud implementations · Revenue Cloud (CPQ) for enterprise sales teams · Experience Cloud customer portals · Marketing Cloud automation · Salesforce and HubSpot migrations · Large-scale API integrations and data migrations · Agentforce AI and process automation First Salesforce implementation, an org that needs rescuing, systems that should talk to each other and do not, or a CRM transformation you are still planning. Tell me what is not working and I will help you fix it.