Carlos S.

Web Developer and Technical support

I currently specialize in creating and editing WordPress sites, have enough PHP skills to make changes to plugins or code to suit the client needs. My HTML/CSS skllis are excellent. I also can troubleshoot computer problems remotely (mainly Windows). My help desk skills are excellent and have about 15 years experience answering tickets. Computers have been a hobby of mine since I was a young, when I received my first one. I loved to program it, take it apart and troubleshoot it. Been working in the computer field since about 20 years ago as an independent Consultant / tech, also in various jobs. I enjoy learning new things, software, languages, operating systems. I'm able to learn them very fast, since I can speed-read. I also get a great deal of satisfaction when I solve difficult problems in the Technical field. Since I grew up on the border between the US and Mexico (Tijuana) and learned English from an early age, I have excellent verbal and written skills. My background also includes 15+ years of help desk and customer support experience. I have supported companies like HeroThemes (plugin support), Ziggeo and Kargo (video recorder and ad tech), and LinkWhisper (plugin support), ensuring timely and effective resolution of customer inquiries.