Michael H.
Fractional COO | Partnership Strategist | Sales | Business Development
I help founders and growth-stage businesses turn operational chaos into structured, scalable systems — while building strategic partnerships that accelerate revenue and market expansion. With 18+ years of leadership experience, I specialize in Fractional COO support, Partnership Strategy, Project Management, and Revenue Growth Execution — stepping in to build backend infrastructure, align leadership teams, implement KPIs, optimize revenue systems, and ensure strategic initiatives actually get executed. If your business is scaling but operations feel reactive, partnerships are under-leveraged, or growth depends too heavily on you — I fix that. What I Help Clients With 🔹 Fractional COO & Project Execution Leadership * I bridge strategy and execution — ensuring that operational vision translates into measurable results. * Operational strategy design & execution alignment * KPI dashboards, performance governance & reporting systems * Organizational structuring (100–150+ headcount environments) * SLA governance & accountability frameworks * End-to-end project lifecycle leadership * Cross-functional team coordination * SOP creation & documentation architecture * CRM implementation & workflow automation * Process redesign & efficiency optimization * Leadership coaching for managers & department heads * Remote team oversight (US, AU, UK time zones) * Risk-aware and compliance-conscious operational systems Unlike traditional project managers who focus only on deliverables, I operate at the executive level — ensuring every initiative aligns with revenue, scalability, and long-term business objectives. 🔹 Partnership Strategy, Sales & Business Development * I design and execute structured growth systems — combining strategic alliances, sales infrastructure, and revenue optimization to create scalable expansion. * Strategic partnership model design (referral, affiliate, JV, channel partnerships) * Identifying, qualifying & securing high-value alliances * Partnership pipeline creation & CRM tracking systems * Co-marketing & revenue-sharing framework development * Global account management & client acquisition * Market expansion strategy (North America, Europe, Asia Pacific) * Sales process architecture & conversion optimization * Training & coaching for sales and appointment-setting teams * Revenue growth planning with KPI-based performance tracking * High-touch client engagement for premium accounts * Long-term partnership retention & ecosystem development I don’t just close deals — I build repeatable partnership and sales systems that compound growth over time. I’ve: * Led multi-line operations across 100+ headcount teams * Managed U.S.-based construction data management portfolios * Supported virtual legal service launches * Scaled digital education backend and funnel systems * Expanded global sales accounts across multiple industries * Built structured partnership ecosystems for sustainable growth Why Clients Hire Me ✔ Executive-level strategy with hands-on execution ✔ Systems-oriented and process-driven ✔ Partnership-first growth thinking ✔ Strong governance & documentation discipline ✔ Data-driven, KPI-backed decisions ✔ Clear communication and structured reporting ✔ Comfortable leading international teams I hold an Executive MBA and Juris Doctor degrees, which means I approach operations, partnerships, and revenue with both strategic and compliance-level precision. Industries Supported * BPO & Outsourcing * Legal Services * Logistics & Customs Brokerage * Commercial & IT-Telco Services * Digital Education Platforms * Construction * Luxury Retail & High-End Client Services If you need someone who can step in quickly, build operational clarity, structure scalable partnerships, and drive measurable revenue growth — let’s connect. I don’t just manage tasks. I build operational, partnership, and revenue engines.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $929
Billed in all: $13,971$14k
$465 in the last 6 months
Across 35 contracts
Earnings, last 30 days
Skill rankings: Top 22% in Strategic Plan
Ranked by MRR among everyone on Upwork with the skill.
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