Jeanette Dina Liselott K.

I am a skilled Customer Support Specialist/Team Lead, with over 10 years of experience with E- commerce and Customer Service. I am a multilingual ( English, Swedish, Finnish, Estonian) Customer Support Specialist with comprehensive experience in overseeing customer service teams, improving support procedures, and enhancing overall customer satisfaction. I have many years of experience with E- Commerce and Shopify. I have experience in both Product Management and CS Account Management. I bring strong skills in problem-solving, team leadership, and communication. Previous roles have resulted in improved efficiency of support services and increased customer loyalty. Experienced in fast-paced environments and adaptable to last-minute changes. Committed to improving customer satisfaction and driving positive outcomes.