Cristina S.

🏆 Upwork Top Rated Plus 🏆 $300K+ earned on Upwork 🏆 140+ projects completed 🏆 20K+ hours of hands-on experience Your Klaviyo account shouldn't just send emails. It should know who to communicate with, when to communicate, and what message moves that customer forward. That's where I come in. I help eCommerce brands turn Klaviyo into a structured, revenue-focused customer lifecycle - combining strategy, segmentation, automation, campaigns, testing and continuous optimization. What I can help you with: ✓ Klaviyo account audits & growth strategy ✓ Customer lifecycle & advanced segmentation ✓ Email & SMS automation flows ✓ Campaign strategy, creation & execution ✓ Abandoned Cart, Welcome, Post-Purchase, Winback & Retention flows ✓ Newsletter strategy & audience planning ✓ A/B testing & performance optimization ✓ Deliverability & list health ✓ Shopify + Klaviyo integration ✓ Dynamic content, personalization & responsive HTML email I don't look at emails in isolation. I look at the entire customer journey - acquisition, first purchase, engagement, retention, churn and winback - and build communication around how customers actually behave. That can mean fixing an underperforming flow, rebuilding segmentation, reducing unnecessary sending, identifying lifecycle gaps, improving personalization, or creating a complete email marketing strategy from the ground up. The goal is simple: -Send fewer irrelevant messages. -Send better messages to the right customers. -Turn more of your existing audience into revenue. If your Klaviyo account has grown messy, your flows haven't been reviewed in months, or you simply feel you're leaving revenue on the table - let's take a look.