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Isto A.
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Isto A.

Finnish Localisation, Copywriter, Customer Service and AI Specialist

I intend to be a great translator, proofreader, copywriter, customer support agent, and administrator. They all together mean that I am an operator with vast operational intelligence, thus I provide long-lasting and proven value in many domains. Additionally, I have a linguistics degree and a lifelong aspiration for languages and different cultures to fuel my need for understanding and wisdom. There is always room to extend the scope of my career goals into other areas of tech-savviness, since I have been doing AI prompt engineering and data analysis. Teach a man to fish, and he will forever stay a loyal partner in business ventures. Hence, I am open to expanding my skill set in the digital atmosphere, and I would be grateful to "learn to fish" in different settings. Please enlighten me about the project at hand so I can produce a clear approximation of how long it will take to be completed. I can provide estimates of the work at hand. Any task can be measured until its completion since time management, aka time threading, is the secret skill and operation of basically everything. Additionally, I can provide excellent customer service (inbound/outbound calling, email, social media management, etc.) in English and Finnish. I already work and provide outstanding customer service to one of my clients. My previous client in the mobile gaming business can also recommend me for customer service since I worked from 2021 to 2023 with excellent records and rapport. As an independent contractor and an open-minded individual, I am always open to studying, practicing, and working in many new fields. If there is something unique, I am willing to listen and help. In my personal life, I am always studying something new, starting from philosophy (Plato, Blavatsky, etc) to practical skills, even video editing. Thus, I am excited to learn something new and valuable work-wise. This has led me to analyze business since I worked for one client (MM) that does analyses on behalf of many bigger, international clients. I can be called an analyst. However, I see this as an excellent opportunity to hone my discernment skills and other virtues while enlarging my intellect. I appreciate further opportunities in the field of analysis. I offer an affordable rate starting at 13-15 euros per hour. (open for negotiation) I am excellent at producing fast, accurate, and good translations. My linguistic and academic pursuits and accomplishments provide good, solid ground for endeavoring even technical translations in many different fields and crafts. - I have translated Android/iOS applications (TapTalks, etc) into English or Finnish and some casino site information consisting of complicated vocabulary. In addition to that, I have had many short translation works and projects starting since 2012. - Translated many websites into Finnish, the first ones consisted of complicated gambling vocabulary, and then one bigger project was all about bio-ethanol fireplaces. - Have had larger projects, for example, in translating articles (IncomeNinjas) into Finnish, and I learned and mastered localizing and SEO-keyword-based translations. Learned valuable mobile SEO translation with the Barkie app. - I have a Bachelor's degree, and I graduated in December 2017. I have studied extensively about translation and languages (Russian, English), meaning I have a solid linguistic background. - I have worked for promoting/customer service for one casino, and I have various responsibilities to keep customers happy. Thus, I can also do customer service. Just tell me all the crucial information about your company, I will study it, and then I will be able to help your customers by chat, email, phone, or any means necessary. I have been working for one customer service agency for 2 years with amazing performance. - Since I am an independent contractor, I am always professionally enlarging my expertise in various fields, for example, I did mobile app beta testing, video transcribing, and even once interviewed CEOs of medical corporations. - I have been working for years analyzing for one agency. Additionally, I have worked for a well-known online shop from 2019 to 2024 as a translator, so I am always either translating, analyzing or doing customer support while pursuing my other passions such as becoming a more knowledgeable, virtuous, wiser, and more moral individual. In the end, without good morals and ethics, it is useless to enlarge your capabilities because then you are not following the golden rule and not helping fellow brothers and sisters to the best of your capabilities.

🇫🇮Helsinki, Finland$13/hr100% JSS4.98 (59)Since May 2012

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#33,196 / 412k
🇫🇮Country#49 / 569
Revenue, last 30 days
$1.8k

Last 6 months: $8.7k

World#23,733 / 412k
🇫🇮Country#35 / 569
Total earnings
$45k

Billed in all: $47k

World#82,339 / 412k
🇫🇮Country#99 / 569
Per project
$482

$874 in the last 6 months

World#186,071 / 412k
🇫🇮Country#265 / 569
Projects, last 6 months
10
60% fixed40% hourly
World#18,298 / 412k
🇫🇮Country#21 / 569
Projects in all
94

Across 101 contracts

71% fixed29% hourly
World#30,096 / 412k
🇫🇮Country#38 / 569

Earnings, last 30 days

$47k+$1.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$45k$46k$47kOct 8Oct 23Nov 7

Skill rankings: Top 3% in English to Finnish Translation

Ranked by MRR among everyone on Upwork with the skill.

  1. 3English to Finnish Translation110 freelancers · 🇫🇮 #2Top 3%
  2. #667Phone Support5,089 freelancers · 🇫🇮 #1Top 13%
  3. #1,485Video Editing26,600 freelancers · 🇫🇮 #4Top 6%
  4. #2,212Customer Support20,101 freelancers · 🇫🇮 #3Top 11%
  5. #3,823Customer Service37,167 freelancers · 🇫🇮 #3Top 10%