Borislava A.

*English Teacher – Young Learners Specialist* English teacher with experience teaching children from different nationalities. I teach using the Cambridge methodology, specializing in the Young Learners program (Starters, Movers, Flyers). My lessons are fun, interactive and 100% in English. I focus on speaking, confidence and love for the language through games, stories and creative activities. *Core skills:* - Cambridge YLE (Starters, Movers, Flyers) preparation - Teaching multicultural groups - Online interactive teaching - Game-based learning ________________________________ Booking Airbnb & Channel Management ⭐TOP RATED⭐ ✔️10+ Years Experience ⭐100+ perfect 5-star reviews on Upwork⭐ ✔️ Returning Clients ✔️ 100% Satisfied Clients 🔥 Working exclusively in the vacation rental field since 2015 🔥 Extensive experience working with owners and companies from different countries 👌📌❤️Coaching Automation, Systems and Integration Expert STR Vacation Rental Manager & Top rated Airbnb with 100% 5 star reviews and 10+ years in the hospitality industry. I help property owners and STR businesses increase revenue, automate operations, and deliver outstanding guest experiences. ^Previous experience managing properties in Florida, Vermont, California, Nevada, UK, France, Brussels, Luxembourg, Bulgaria, Prague, Finland, Israel and many more^. I am familiar with different platforms like: ✔️Airbnb ✔️ Booking ✔️HomeAway ✔️VRBO ✔️Tripadvisor ✔️Expedia and many more I'm also familiar with: ✔️Streamline Vacation Rental Software ✔️Tokeet ✔️Hospitable (formerly Smartbnb) ✔️Wheelhouse and Pricelabs ✔️Guesty ✔️Fantastic Stay Vacation Rental Software ✔️Smoobu ✔️Hostaway ✔️Kaba E-Code Wireless ✔️Lynx ✔️Turno ✔️ChatGPT ✔️WhatsApp ✔️Slack ✔️Mail Chimp ✔️Google Docs ✔️Help Scout ✔️Notion ✔️Airtable ✔️Trello ✔️Asana and many more! Operations/Tech Manager — Automation + STR Systems 💡** I can easily list and integrate properties to your preferred channel manager or software** 💡**I have worked with numerous property managers around the world. I know exactly how to grow your business, increase sales and provide exceptional hospitality to your guests** 💡**I am interested in working on long-term projects. If you're looking for actual results that align tightly with your business needs and goals, feel free to invite me to your job. I have one single, solitary mission... To make your guests HAPPY.** Feel free to shoot me a quick message, and let's chat further. MAIN SERVICES ✔️AIRBNB PROPERTY MANAGEMENT - Instant communication with guests via Airbnb messenger, chat or email in a friendly and efficient manner - Responding to guest inquires - Handling instant bookings - Dealing with emergencies and Airbnb Resolution Center - Managing listing calendars and availability ✔️MAINTENANCE SUPPORT - Coordinating technical issues with your maintenance team (text messages, emails, and calls) - Coordinating cleanings with your housekeeping team (text messages, emails, and calls) ✔️REVIEW MANAGEMENT - Writing reviews for your guests - Writing answers to your guest reviews ✔️LISTING MANAGEMENT - Choosing a photo and a title that provokes visitors to click on your listing - Writing a description that converts potential customers into real guests ✔️SALES MANAGEMENT Negotiating with your clients, offering alternatives, last-minute or long-stay discounts, etc ✔️SYNCHRONIZATION OR CHANNEL MANAGEMENT Synchronization between all different channels and platforms 🔥WORKING HOURS: 9 am to 5 pm CST 9 am to 5 pm CET 5 pm to 9 am AEDT Testimonials from my previous UpWork clients: ⭐⭐⭐⭐⭐ Borislava did a wonderful job for us doing web research. She was easy to work with and provided high quality results and met deadlines. Borislava is a great freelancer; as usual I am very happy with our cooperation. She possesses outstanding communication skills. She did a great research with the specified requirements and delivered structured, well organized and useful conclusion of her research. She has done other jobs for us and I will hire her again. Thank you! It was pleasure to have your good assistance. ⭐⭐⭐⭐⭐ I would have no hesitation in recommending this person to my colleagues. Her ability to communicate with me was clear and concise with a great understanding of English. I was very pleased with the work received. Excellent at follow up and contact. Contract was completed quickly and effectively. Great to work with. Keep up the good work! ⭐⭐⭐⭐⭐ Borislava did exactly what she was asked, completed job very fast and job quality really impressed me. Will hire again soon. Best regards, Borislava #WorkflowOptimization #OperationsManagement #PropertyManagement #ChannelManagement #Automation #BusinessAutomation #SystemIntegrations #APIIntegrations #NoCode #Zapier #MakeCom #PMS #VacationRental #ShortTermRental #STR #STRManagement #VacationRentalExpert