Katherine M.

Detail-oriented professional with a diverse range of skills and experience in Account Support, Quality Control, Data Entry, Proofreading, and Customer Service. Dedicated Account Support Specialist at TractStreet for over 2 years, handling large volumes of quality audits daily. Experienced Quality Control Specialist in a publishing company, responsible for conducting quality checks, proofreading articles, reporting errors, and ensuring corrections are made before final submission. Four years of experience as a Customer Service Representative, conducting online surveys, collecting data, and professionally assisting customers through outbound calls. Experienced Audio Transcriptionist with one year of experience handling various transcription projects. This role strengthened attention to detail and the ability to ensure accuracy while overlooking nothing. Licensed Professional Teacher with over 2 years of experience teaching Social Science and English subjects at a university, along with more than 6 years of experience teaching English in an online setting. Canva designer who creates simple, clean designs and edits photos with care. I can remove or change backgrounds, prepare product photos for online shops, and create social media graphics, flyers, and other Canva designs.