Brighton O.

Executive Assistant and Operations Specialist with 10+ years of experience supporting founders, executives, and remote teams. I keep your calendar, inbox, projects, and client communication running so you can focus on growing your business. I have freelanced on Upwork since 2013 and hold Top Rated status with a 100% Job Success Score and 9,700+ hours logged. Most of my clients keep me on long-term. WHAT I HANDLE - Executive support: inbox and calendar management, scheduling, meeting prep, and follow-ups - Operations and project coordination: task and deadline tracking, SOPs, status updates, and team check-ins - CRM and data management: clean, current contacts, pipelines, and records - Google Workspace: organized Drive folders, shared calendars, Sheets trackers, and Docs templates - Client and vendor communication: professional, timely replies on your behalf - Contractor coordination: onboarding, document collection, and payment follow-ups BACKGROUND - Remote Operations Lead and IT Project Lead at Invisible Technologies - AI Data Annotation and AI Reviewer at Invisible Technologies - Digital Operations and Client Support at a legal marketing agency - Customer support for US homeowners at a solar installation company - BSc in Information Technology, so I learn new tools and systems quickly - Bilingual in English and Swahili HOW I WORK I communicate clearly, flag problems early, and need very little hand-holding. I am based in the US Eastern time zone and respond quickly during business hours. If you need a reliable right hand to take admin and operations off your plate, send me a message and tell me what is slowing you down.