Jonathan M.

I’m an IT expert who prioritizes your uptime and your experience with technology over tech jargon. Let’s build a tailored suite of technology—hardware, software, cloud apps, and automations—that keeps your operations running smoothly. My mission is to help your organization operate more efficiently, smoothly, and reliably. With decades of experience in automating production and communications, I have a deep and broad understanding of the modern tools you likely use every day. By leveraging no-code platforms like Zapier and Make, I can supercharge these tools to automate every aspect of your workflow. Whether it's Airtable, Slack, Google Workspace, Microsoft 365, Notion, Asana—you name it—I can help your team save time and eliminate headaches in everything they do. The possibilities of automation are endless. Picture this: When one task is triggered, multiple other tasks are automatically set in motion. For instance, when someone submits a contact request on your website, they are instantly entered as a lead in HubSpot, and a new project is created in Asana, assigned to the next available account rep. When your team logs billable hours, they are tracked in Airtable and linked to the appropriate QuickBooks project. After a client meeting, you can receive a transcription, an AI-generated summary with action items added to Notion, and the client receives a personalized thank-you email. My expertise includes: • Implementing IT and networking solutions for businesses and households • Storage, backups, and security • Mobile device management (MDM) • Pre-purchase decisions • Workflow and productivity • Automation of work, home, and life • Paperless solutions • One-on-one and group training • Technical writing Explore my specialties below, and let's discuss how I can help streamline your business processes: • Desktop & mobile: Apple Mac, iPhone, iPad, Apple TV, Apple Watch, Raspberry Pi, macOS & iOS, Windows, Linux, Android • Automation: Zapier, Make/Integromat, n8n, Softr • Mac automation: Shortcuts, Automator, AppleScript, Hazel, Keyboard Maestro, bash, regex • Data processing: Airtable, Notion, Zite • Servers & NAS: Synology, QNAP, macOS, Linux, Windows Server • IdP/IdM/IAM/SSO: OneLogin, JumpCloud, Okta • Team comms: Slack, Teams, Zoom • AI: Claude, Gemini, ChatGPT, Ollama • Project management: Asana, ClickUp, Toggl, Trello • CRM: Hubspot, Keap, Freshsales • Firewalls, VPN: Meraki, Tailscale • Mesh Wi-Fi: Meraki, Synology, Eero, Netgear Orbi, Linsys Velop • Microsoft 365, Google Workspace/G Suite/Google Apps, Dropbox, Box • MFA/2FA/OTP/TOTP: 1Password, Keeper, LastPass, Duo • Virtualization: VMware, Parallels, Docker • MDM: JumpCloud, Apple Business, Meraki, Jamf, Watchman, SimpleMDM • Migration: SkyKick, BitTitan • IoT, home security and automation: Ring, Nest, IFTTT, Zapier, HomeKit, Apple Shortcuts, SwitchBot • Document production: Adobe CC, Office, Google Drive • Image processing: Lightroom, Photoshop, Capture One • Helpdesks: Zendesk, Freshdesk, Daylite • VoIP: Dialpad, RingCentral, 8x8 • Web hosting: CSS, HTML, WordPress, Squarespace • Accounting solutions: Quickbooks, FreshBooks, Xero, Invoice Ninja • Ecommerce: Shopify, Squarespace