Manuel M.
Tech Customer Support
Hello! My name is Manuel Alejandro Moyano. For the past six years, I worked as a freelance T1 Tech Support / Customer Support Agent for Outlook Movile App for iOS and Android mobile devices, not only helping customers with their difficulties but also doing App testing every time we had a new release, and training new agents. I'm a native Spanish speaker. I'm fluent in English and currently learning German. And I also know a bit of Japanese. I have basic Python knowledge. I know how Agile teams work and the use of JIRA (For User Stories and to write defects and improvements) I’m passionate about games. I play games on different systems like PC, PlayStation, and Nintendo. I own a Gaming Laptop, PS5, and Nintendo Switch (and a lot more consoles). I've participated in both closed and open beta games. I collaborated with Combogamer.com and went to the Tokyo Game Show in 2017 and the Electronic Entertainment Expo in 2018 and 2019. I enjoy being up-to-date on the latest projects of the Development Studios and Publishers and learn more and more about the history of the Game Industry. Besides games, I enjoy movies, travel, building Gundam Models, and collecting Saint Seiya figures. Fun Fact about me: I hold a degree in Dentistry from the Universidad de Buenos Aires. Things I believe I'm good at: ● Being a Team Player. ● Quickly adapting to new tools and processes. ● Getting a clear understanding of an issue before proceeding to troubleshoot it. ● Being kind and precise when communicating with teammates. ● Keeping track of information and organize it if needed. ● Analyzing issues, supporting myself with the information/training I'm provided. ● Doing my own research of information on the web and understanding any technical piece of Information. ● Having a good eye for details.
Earnings and projects
An estimate from an earlier read
Billed in all: $99,017$99k
Across 12 contracts
Earnings, last 30 days
No data since Nov 5, 2026.