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Manuel M.

Manuel M.

Tech Customer Support

Hello! My name is Manuel Alejandro Moyano. For the past six years, I worked as a freelance T1 Tech Support / Customer Support Agent for Outlook Movile App for iOS and Android mobile devices, not only helping customers with their difficulties but also doing App testing every time we had a new release, and training new agents. I'm a native Spanish speaker. I'm fluent in English and currently learning German. And I also know a bit of Japanese. I have basic Python knowledge. I know how Agile teams work and the use of JIRA (For User Stories and to write defects and improvements) I’m passionate about games. I play games on different systems like PC, PlayStation, and Nintendo. I own a Gaming Laptop, PS5, and Nintendo Switch (and a lot more consoles). I've participated in both closed and open beta games. I collaborated with Combogamer.com and went to the Tokyo Game Show in 2017 and the Electronic Entertainment Expo in 2018 and 2019. I enjoy being up-to-date on the latest projects of the Development Studios and Publishers and learn more and more about the history of the Game Industry. Besides games, I enjoy movies, travel, building Gundam Models, and collecting Saint Seiya figures. Fun Fact about me: I hold a degree in Dentistry from the Universidad de Buenos Aires. Things I believe I'm good at: ● Being a Team Player. ● Quickly adapting to new tools and processes. ● Getting a clear understanding of an issue before proceeding to troubleshoot it. ● Being kind and precise when communicating with teammates. ● Keeping track of information and organize it if needed. ● Analyzing issues, supporting myself with the information/training I'm provided. ● Doing my own research of information on the web and understanding any technical piece of Information. ● Having a good eye for details.

🇦🇷Buenos Aires, Argentina$19/hr100% JSS5.00 (7)Since Apr 2014

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#40,096 / 412k
🇦🇷Country#397 / 4,639
Revenue, last 30 days
$0
Total earnings
$98k

Billed in all: $99k

World#40,096 / 412k
🇦🇷Country#397 / 4,639
Per project
$14k
Projects, last 6 months
0
World#209,850 / 412k
🇦🇷Country#2,284 / 4,639
Projects in all
7

Across 12 contracts

0% fixed100% hourly
World#236,188 / 412k
🇦🇷Country#2,323 / 4,639

Earnings, last 30 days

$99kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$98k$99k$100k$101kOct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skills