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Michael D.
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Michael D.

Project Manager | Customer Service

Experience is the best teacher and with a total of 10 years on the field, I learned a lot - from managing people to resolving technical issues directly with customers. I am comfortable in using microsoft office as I use this in my daily tasks and have undergone OnTrac training. I work with 15-18 process associates daily and have been exposed to different departments in the industry, from training to operations, to handling supervisors and agents. Because of the nature of my job I am used to meeting deadlines set by clients and coming up with new ideas.

🇵🇭Taguig, Philippines$8/hr100% JSS4.58 (27)Since Aug 2014

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#26,991 / 412k
🇵🇭Country#3,504 / 56.3k
Revenue, last 30 days
$1.9k

Last 6 months: $10k

World#22,046 / 412k
🇵🇭Country#2,747 / 56.3k
Total earnings
$301k

Billed in all: $321k

World#7,675 / 412k
🇵🇭Country#373 / 56.3k
Per project
$9.1k

$10k in the last 6 months

World#17,847 / 412k
🇵🇭Country#4,158 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
33

Across 43 contracts

23% fixed77% hourly
World#89,875 / 412k
🇵🇭Country#6,497 / 56.3k

Earnings, last 30 days

$321k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$319k$320k$321k$322kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Filipino to English Translation110 freelancers · 🇵🇭 #7Top 6%
  2. #13English to Filipino Translation179 freelancers · 🇵🇭 #13Top 7%
  3. #290Amazon3,514 freelancers · 🇵🇭 #55Top 8%
  4. #944Technical Support11,267 freelancers · 🇵🇭 #446Top 8%
  5. #1,633Customer Support20,101 freelancers · 🇵🇭 #755Top 8%
  6. #1,824Shopify23,160 freelancers · 🇵🇭 #352Top 8%
  7. #2,653Data Entry53,630 freelancers · 🇵🇭 #1,173Top 5%
  8. #2,743Customer Service37,167 freelancers · 🇵🇭 #1,259Top 7%