Lara Mae G.
A+ Account Manager | Customer Experience & Loyalty Specialist
🌟 Lara: Your All-in-One Business Maven! 🌟 📅 Experience: 14+ Years of Excellence 🚀 Skills: 🌐 Excellent English Command ✉️ Email, Phone, and Chat Etiquette 😊 Customer Experience Guru and Business Retention Specialist 🗣️ Voice of Customer Expert 💼 Complaints Handling Maestro 🛠️ CRM Tool Virtuoso 💳 Financial Wizard (Credit Cards, PayPal, Telephone Banking) 🔍 Fraud and Billing Disputes Expert 📈 CIP: KYC, KYB and AML Processes Pro 📱 Telco Support Expert 🛠️ Tools: FreshDesk | Salesforce | Enterprise CRM tools | Hubstaff | Slack | Google Workspace | Microsoft Office | LinkedIn Learning | Canva | Adobe Lightroom | ChatGPT | Gorgias | Shopify ✨ Let's Transform Your Business Journey Together! 🚀
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.9k
Billed in all: $12,863$13k
$4k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 6% in CapCut
Ranked by MRR among everyone on Upwork with the skill.
- #62Complaint Management355 freelancers · 🇵🇭 #31Top 17%🇵🇭#31 of 135
- #73Due Diligence667 freelancers · 🇵🇭 #10Top 11%🇵🇭#10 of 84
- #93Customer Retention Strategy624 freelancers · 🇵🇭 #23Top 15%🇵🇭#23 of 156
- #112FinTech802 freelancers · 🇵🇭 #15Top 14%🇵🇭#15 of 61
- #187Customer Engagement1,530 freelancers · 🇵🇭 #88Top 12%🇵🇭#88 of 653
- #222CapCut3,760 freelancers · 🇵🇭 #54Top 6%🇵🇭#54 of 721
- #422Account Management3,086 freelancers · 🇵🇭 #116Top 14%🇵🇭#116 of 812
- #466Team Management3,136 freelancers · 🇵🇭 #131Top 15%🇵🇭#131 of 849