Shreenidhi H.
IT Business Analyst & Technical Writer
Hello, I engage with clients across various industries to understand their requirements and develop practical software solutions. My approach includes business analysis, technical writing, and application testing. By collaborating with clients and facilitating brainstorming sessions, I help them make informed decisions by evaluating all options, pros, and cons, ultimately driving projects to success. With 16 years of experience in IT, I have worked on mobile, web, and desktop application development, using Agile and Waterfall methodologies. My career has spanned Manufacturing, Energy, IT Services, E-commerce, Healthcare, Fintech, Telecom, and Entertainment. My expertise includes: • Requirements Management: Using tools like Jira, Confluence, and Monday for tracking and managing requirements. • Process Modeling: Creating detailed process and system models with BPMN and UML using Visio and Bizagi • Data Analysis: Querying databases with SQL and using tools like Excel for data analysis and visualization. • Wireframing and Prototyping: Creating wireframes and interactive prototypes with Balsamiq, Figma, and Miro. • Documentation: Creating comprehensive documentation, including user manuals, SOPs, and technical specifications. • Stakeholder Communication: Facilitating workshops, conducting interviews, and leading brainstorming sessions to gather and validate requirements. About Me: I began my career as a software tester, contributing to the development of telecom billing software for British Telecom. After nearly three years of manual testing, I transitioned to the manufacturing sector, working as a business analyst at the Heavy Engineering Division of Larsen & Toubro for over two years. Freelancing has allowed me to work with a variety of cultures, work habits, and domains, bringing new challenges and making it an interesting platform for continuous learning and growth. -Shree
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $39k
Billed in all: $210,330$210k
$39k in the last 6 months
Across 37 contracts
Earnings, last 30 days
Skill rankings: Top 0.72% in Technical Writing
Top 1% in 2 of 14 skills, ranked by MRR among everyone on Upwork with the skill.
- Business Process Model & Notation69 freelancers · 🇵🇹 #1Top 3%🇵🇹#1 of 1
- Software Specifications32 freelancers · 🇵🇹 #1Top 6%🇵🇹#1 of 1
- #5User Acceptance Testing659 freelancers · 🇵🇹 #1Top 0.76%🇵🇹#1 of 6
- #7User Stories434 freelancers · 🇵🇹 #1Top 2%🇵🇹#1 of 5
- #7Software Documentation347 freelancers · 🇵🇹 #1Top 2%🇵🇹#1 of 2
- #7Requirements Specification246 freelancers · 🇵🇹 #1Top 3%🇵🇹#1 of 3
- #8Business Process Modeling322 freelancers · 🇵🇹 #1Top 2%🇵🇹#1 of 3
- #17Technical Documentation1,077 freelancers · 🇵🇹 #1Top 2%🇵🇹#1 of 4