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Marthe O.

Marthe O.

Customer Support Specialist | Norwegian & English

Delivering excellent customer support is about more than answering questions — it’s about creating trust, solving problems efficiently, and representing a brand in the best possible way. With more than 10 years of experience in customer-facing roles, I support companies in providing professional and reliable service to their customers. I am a native Norwegian speaker and have spent most of my career working in English-speaking environments, assisting customers across international markets. Because I have worked as an independent freelancer for over a decade, I am highly organized, proactive, and comfortable working remotely with international teams. I focus on clear communication, efficient workflows, and creating positive customer experiences. Areas I can help with: Email and chat customer support Customer issue resolution and troubleshooting Order, return, and account support Coordination with logistics partners and suppliers Helpdesk management (ticket handling, escalation, documentation) Norwegian ↔ English customer communication and translation I particularly enjoy working with international teams and helping businesses build strong, long-term relationships with their customers. Aspiring ideas and creating a better world are two of my biggest passions, and I do believe that the internet can be used as a tool to ensure a great future for the next generations.

🇪🇸Guardamar del Segura, Spain$25/hr100% JSS4.97 (25)Since Oct 2015

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#139,991 / 412k
🇪🇸Country#1,363 / 4,023
Revenue, last 30 days
$0
Total earnings
$20k

Billed in all: $20k

World#139,991 / 412k
🇪🇸Country#1,363 / 4,023
Per project
$448
Projects, last 6 months
0
World#209,850 / 412k
🇪🇸Country#1,967 / 4,023
Projects in all
45

Across 49 contracts

43% fixed57% hourly
World#67,784 / 412k
🇪🇸Country#621 / 4,023

Earnings, last 30 days

$20.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$20,000$20,250$20,500$20,750Oct 8Oct 23Nov 7

Dotted: longer than usual between two readings.

Skills