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Penny H.

Penny H.

Technical writer specializing in software documentation

ADD VALUE TO YOUR BUSINESS OFFERING Documentation adds value for your customers, helping them to use your products effectively and understand your business and what it offers them. Documentation - user guides, blogs, workflows, FAQs, a KB - marks you as a professional outfit. The result: a knowledge ecosystem for your products. And I have 15+ year's experience to help you. INVEST IN ME - YOUR NUMBER ONE CONTENT RESOURCE But, there are only so many hours in the day and you're too busy to labor over the nitty gritty, dotting i's and crossing t's. I'm here to help. I can run with any documentation- or content-related task you can throw at me: proofreading, editing, article review, content flow revision, adding screenshots, topic research, etc. I am able to work efficiently independently, and describe complex ideas and processes simply and logically, leaving you to get on with the business of running your company. But, if you know precisely what you want, just forward your brief and I'll get on with it. EXPERIENCE COUNTS I have 10+ years experience and a host of satisfied customers who keep coming back for more. Over the years I have delivered content for onboarding new customers and staff, showcasing and explaining new products and features, I unpack complex technical concepts, step through application workflows, polish and update existing content and help customers implement a custom content roadmap,

🇿🇦Cape Town, South Africa$40/hr100% JSS4.74 (85)Since Oct 2015

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#65,686 / 412k
🇿🇦Country#337 / 2,548
Revenue, last 30 days
$0
Total earnings
$60k

Billed in all: $71k

World#65,686 / 412k
🇿🇦Country#337 / 2,548
Per project
$392
Projects, last 6 months
0
World#209,850 / 412k
🇿🇦Country#1,254 / 2,548
Projects in all
152

Across 184 contracts

69% fixed31% hourly
World#15,447 / 412k
🇿🇦Country#53 / 2,548

Earnings, last 30 days

$71.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$70k$71k$72k$73kOct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skills