Ali D.

Arabic-English Customer Support Specialist (Web/App Translation)

👋 Welcome to my profile! My name Ali D - From Lebanon If you are a company or e-commerce business looking for a reliable long-term customer service representative, feel free to contact me. I specialize in providing a professional customer experience with strong skills in order management, tracking updates, and resolving shipping issues such as missing, delayed, or damaged orders. I am also experienced in handling eBay orders and managing seller accounts, ensuring smooth operations, proper follow-ups, and customer satisfaction. In addition, I can act as an Account Manager, helping maintain client relationships, improving response quality, and supporting daily operational tasks. I can communicate and support customers in both Arabic and English, ensuring clear and effective communication across different markets. 💼 What I can help you with: * Customer Service (Email, Chat & Phone) * eBay Order Management & Support * Account Management * Order Tracking & Follow-ups * Shipping & Carrier Communication (UPS, DHL, etc.) * Resolving Missing, Delayed, or Damaged Orders * E-commerce Support & Customer Retention * Arabic ⇄ English Customer Support I focus on delivering fast, professional, and reliable support that helps improve customer satisfaction and build long-term trust with your clients.