Mansoor S.

$100k earned on Upwork | $600k on Ashlar| 3140 hours | 15+ years in software engineering I help businesses automate complex operations using AI Agents, RPA and intelligent workflow automation. My focus today is helping companies replace repetitive manual processes, connect disconnected systems and introduce AI into real business operations not just build another chatbot. AI Agents & Agentic Automation I design AI agents that can retrieve information, reason through workflows, use tools, interact with APIs and perform actions across business systems. Technologies include: • OpenAI and Azure OpenAI • LangChain and LangGraph • Model Context Protocol (MCP) • RAG and enterprise knowledge bases • Tool calling and structured outputs • Multi-step AI workflows • Human-in-the-loop systems • Python and API integrations RPA & Business Process Automation I build automation for repetitive, rule-based and data-intensive processes using: • UiPath • Microsoft Power Automate • API-based automation • Python automation • Workflow orchestration • Data extraction and migration • Reporting automation • System-to-system integration • Document processing Typical processes include finance operations, reporting, customer support, healthcare workflows, data entry, back-office operations and enterprise system integrations. I can connect AI and automation with: • CRM and ERP platforms • Internal databases • REST APIs • Customer support platforms • Financial systems • Data warehouses • Existing SaaS applications • Legacy systems • Cloud infrastructure The goal is to build AI systems that can retrieve, decide and act while maintaining security, business rules and human oversight. Selected Automation Experience Call Center Data Automation Built automated workflows for processing, cleaning and transferring operational data between Power BI and SQL-based systems. One documented workflow operated around 5x faster than the previous manual process. Voice & Call Analytics Automation Developed automation to collect agent calls, process metadata and upload recordings into analytics platforms while handling multiple work queues in parallel. Healthcare Automation Automated repetitive patient and vaccination data-entry workflows using Microsoft Power Automate. Order-to-Cash Automation Automated reporting and Excel-heavy O2C processes using UiPath, reducing manual processing and repetitive report generation. AI Customer Support Assistant Built an AI knowledge assistant using OpenAI, LangChain and enterprise documents including PDFs, Word files, presentations and images. AI & Computer Vision Solutions Experience across document verification, facial recognition, image enhancement, environmental monitoring and healthcare-related AI applications. What I Can Help You Build • AI Agents • Agentic AI workflows • RAG applications • Enterprise knowledge assistants • AI customer support systems • UiPath automation • Microsoft Power Automate workflows • Finance and accounting automation • Healthcare process automation • Data and reporting automation • API integrations • Document-processing automation • AI integration into existing applications • Internal AI assistants • Workflow orchestration • Legacy process modernization If you have a process that still depends on people copying data between systems, preparing repetitive reports, reviewing documents manually or switching between multiple tools to complete one workflow, send me the process. I can help determine what should be automated, whether RPA, AI or conventional software is the right approach and how to build it reliably.