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Sos A.
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Sos A.

Customer Support

My objective is to offer honest, dependable and timely support to you. I'm interested in long-term jobs. My skills include: - Highly motivated, responsible and honest worker - Fluent Russian and written English - High quality live chat and email support - Developing, managing and updating knowledge base, guidelines and SOPs - Supervising customer support department - Creating a rating system for customer support specialists according to the company targets

🇦🇲Ijevan, Armenia$10/hr100% JSS5.00 (9)Since Jul 2016

Earnings and projects

MRR
$2.5k

Last 6 months ÷ 6

World#16,720 / 412k
🇦🇲Country#119 / 1,832
Revenue, last 30 days
$2.6k

Last 6 months: $15k

World#15,391 / 412k
🇦🇲Country#100 / 1,832
Total earnings
$223k

Billed in all: $229k

World#12,860 / 412k
🇦🇲Country#145 / 1,832
Per project
$25k

$7.5k in the last 6 months

World#4,165 / 412k
🇦🇲Country#44 / 1,832
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇦🇲Country#353 / 1,832
Projects in all
9

Across 14 contracts

14% fixed86% hourly
World#212,268 / 412k
🇦🇲Country#1,087 / 1,832

Earnings, last 30 days

$229k+$2.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$226k$228k$230kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Russian

Ranked by MRR among everyone on Upwork with the skill.

  1. #14Russian720 freelancers · 🇦🇲 #3Top 2%
  2. #17UiPath214 freelancers · 🇦🇲 #1Top 8%
  3. #19Google Forms563 freelancers · 🇦🇲 #1Top 3%
  4. #23Robotic Process Automation415 freelancers · 🇦🇲 #1Top 6%
  5. #49Task Automation845 freelancers · 🇦🇲 #1Top 6%
  6. #171Google Docs8,007 freelancers · 🇦🇲 #1Top 2%
  7. #273Google Sheets9,300 freelancers · 🇦🇲 #2Top 3%
  8. #299Zendesk5,908 freelancers · 🇦🇲 #1Top 5%