Miriana F.

Hi! I’m Miriana, born and raised in Italy, with a diploma as a Business Consultant specialized in foreign languages. 🔹 Primary Role: For over 5 years, I’ve been working as an Online Ads Quality Rater, helping improve ad relevance and user experience for major international platforms. 🔹 Customer Care Expert: For more than a year, I work as a Customer Support Agent in both Italian and English, providing empathetic, efficient, and professional assistance. I speak multiple languages: 🇮🇹 Italian (native) 🇬🇧 English (fluent) 🇨🇳 Chinese (intermediate, studied at Shanghai International Studies University) 🇩🇪 German (basic) 🇪🇸 Spanish (basic) 💬 I offer high-quality translations from English, Chinese, German, and Spanish into Italian. Tech-savvy and detail-oriented, I’m also experienced with: E-commerce management Social media Internet tools Virtual assistance & multitasking With past experience as a Shop Assistant, I know how to listen, connect, and meet customer needs—whether online or in person. 💡 What you can expect: Clear communication Reliability and organization Accurate, culturally adapted translations A calm and patient approach to problem-solving If you're looking for someone versatile, multilingual, and dedicated—I’m here for you. Let’s work together!