Aina J.

Hello! I'm an IT (Network Security) graduate having 3+ years experience of IT-Support-work-nature as System Analyst, Application & Hosting Support engineer. I'm currently based in Kuala Lumpur, Malaysia and a native Malay & English speaker. During the years, I have been working remotely and gained a lot of knowledge. I am also experienced with Virtual Assistance and work as per the industry best practices and provide consultancy to my clients to implement the best, right, cost-effective and the most productive solution. Linux basis: LAMP/LEMP Stack | CPanel/WHM/Plesk/DirectAdmin | SSL | DNS | Log Monitoring Windows basis: WinServer 2012/2016 | Google Workspace | JIRA Cloud: Openstack I am also experienced in Server/Web/Database Migration, perform Server Virtualization, Backup & Updates, and some of security features including Firewalls and VPN. I can help you with: • Fortinet/CSF Firewall rules • Cisco Firewall - WAAS configuration on Duplex mode, bandwidth, IP group • Perform IP switching, assigning security groups for Cloud server (Openstack) • QA tools such as POSTMAN, TestRail • Virtualization: Hyper-V, Anydesk, Proxmox, VMWare • Email deliverability (SPF, DMARC & DKIM) • Windows 10 & Mac OS IT support • Outlook & Gmail IT support • End User Support • Email Spam issues, email server (Smartermail, PMG, etc) • Mail flow issues • DNS Management (Cloudflare, etc) • Manage user identity and roles • Manage access and authentication