Faisal B.
AI-Enhanced Customer Support | Multilingual
With 7+ years of experience in administrative and customer support, I specialize in delivering fast, accurate, and professional service—powered by cutting-edge tools like ChatGPT and DeepL. I help businesses create seamless customer experiences across live chat and email, resolve order inquiries, and manage Shopify-based stores with precision and care. 🔧 Services I Offer: Live Chat & Email Support (Gorgias, Shopify Inbox, etc.) Shopify Order Management (tracking, returns, updates) Answering Product Inquiries & Upselling Customer Satisfaction & Escalation Handling Admin Support & Data Entry AI-Powered Translation (Norwegian, English, Urdu) 🚀 Why Clients Choose Me: Gorgias & Shopify Expert – Deep platform knowledge for fast, effective support AI-Enhanced Workflow – I use ChatGPT and DeepL to boost response quality and translate with speed & accuracy Multilingual Support – Fluent in Norwegian, English, and Urdu Reliable & Detail-Oriented – Consistent, high-quality results Client-Focused – I prioritize clear communication and long-term relationships 🎓 Bachelor’s Degree | Studied in Norway | Available for short-term and long-term projects Let’s work together to elevate your customer support with smart tools and a human touch!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.6k
Billed in all: $35,805$36k
$7.6k in the last 6 months
Across 19 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Subtitling
Ranked by MRR among everyone on Upwork with the skill.
- #11English to Norwegian Translation139 freelancers · 🇵🇰 #1Top 8%🇵🇰#1 of 1
- #14Norwegian200 freelancers · 🇵🇰 #1Top 7%🇵🇰#1 of 1
- #48Subtitling753 freelancers · 🇵🇰 #4Top 6%🇵🇰#4 of 40
- #295Gorgias1,588 freelancers · 🇵🇰 #29Top 19%🇵🇰#29 of 169
- #300Data Analytics2,601 freelancers · 🇵🇰 #33Top 12%🇵🇰#33 of 357
- #643Market Research8,409 freelancers · 🇵🇰 #84Top 8%🇵🇰#84 of 1,469
- #677Google Docs8,007 freelancers · 🇵🇰 #48Top 8%🇵🇰#48 of 670
- #758Communications7,670 freelancers · 🇵🇰 #36Top 10%🇵🇰#36 of 401