Tomas V.

Intake coordinator for Home Care Agencies.

Thank you for viewing my profile! I would like to utilize my skills to provide honest and exclusive services. My goal is client's satisfaction, and I will give 100% of myself to deliver the right results, resulting in a satisfied client. I was trained at a large Call Center in the Dominican Republic and served as Customer Service Representative, Tech Support, Sales, Retention, and Intake Coordinator for a Home Care Agency located in New York. I can provide e-mail/phone support and will do everything I can to satisfy your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent and more, I have managed phone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness.