Wendy C.
Bilingual Customer Support & Virtual Assistant | Client Success | Oper
I help businesses provide fast, organized, and human customer support that keeps clients happy and coming back. With 5+ years of experience supporting online programs and international clients, I specialize in handling customer communication, managing operations, and ensuring smooth day-to-day processes. I’ve worked with global teams and high-ticket programs, supporting students and clients throughout their journey—from onboarding to issue resolution—always with clear communication and empathy. Here’s how I can support your business: ✔ Customer Support (email, chat, inbox management) ✔ Client Success & Follow-ups ✔ Virtual Assistance & Admin Tasks ✔ CRM & Data Management ✔ Operations & Team Coordination ✔ English ↔ Spanish Translation (when needed) I’m reliable, detail-oriented, and easy to work with. My goal is simple: make your life easier and your clients happier. If you’re looking for someone who can take ownership and get things done, let’s talk.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.8k
Billed in all: $36,387$36k
$2.9k in the last 6 months
Across 49 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Audiovisual Translation
Ranked by MRR among everyone on Upwork with the skill.
- #19Audiovisual Translation336 freelancers · 🇲🇽 #2Top 6%🇲🇽#2 of 12
- #79Translation & Localization Software771 freelancers · 🇲🇽 #5Top 10%🇲🇽#5 of 16
- #150Website Translation1,555 freelancers · 🇲🇽 #4Top 10%🇲🇽#4 of 26
- #318English to Spanish Translation2,468 freelancers · 🇲🇽 #41Top 13%🇲🇽#41 of 279
- #487Client Management2,926 freelancers · 🇲🇽 #13Top 17%🇲🇽#13 of 47
- #579Customer Experience2,788 freelancers · 🇲🇽 #12Top 21%🇲🇽#12 of 52
- #871General Transcription8,318 freelancers · 🇲🇽 #25Top 10%🇲🇽#25 of 137
- #1,190Proofreading14,990 freelancers · 🇲🇽 #26Top 8%🇲🇽#26 of 165