Andreana B.

Customer support - SEO writer - Shopify/eBay/Amazon agent/ Translator

Hello, my name is Anda Bogiatzi, and I am based in Greece. I hold a Bachelor’s degree in International Trade from Kastoria University (Greece). I also have a Cambridge English Language Certificate, a Python Programming Certificate, and a certification equivalent to ECDL. I have excellent knowledge of WordPress and strong expertise in SEO analysis and optimization. My professional experience includes working with Zendesk, CRM systems (Microsoft Dynamics), Mailchimp, ClickUp, Slack, BabelConnect, Bria Enterprise, Microsoft Teams, and Shopify/Oberlo. I also have experience in training and evaluating generative AI models, as well as hands-on experience with Linux systems. Additionally, I have over 7 years of experience in Social Media Management and extensive experience using Re-amaze, Roundcube Webmail, and MetaKocka (5+ years each). Work Experience -Customer Support Specialist at the National Bank of Greece -Hotel–Restaurant Manager in Kastoria (3 years) -Customer Support Representative in multiple local retail stores (5 years) -Content Creator and Article Writer for newspapers (5 years) -Social Media Manager for two social media pages and one WordPress website (3 years) -eBay Seller Account Management, including listings and customer communication (3 years) -Article writing and SEO support for multiple WordPress websites (3 years) -English–Greek article translation for various online platforms (3 years) -Customer Support Agent handling calls, CRM systems, Mailchimp, and Zendesk ticketing (8 years) -AI Writing Evaluator / AI Data Annotation Specialist (2024) I am a well-organized professional with excellent communication skills, and I am available to work full time. Thank you for your time and consideration.