Jellian C.

EDUCATION: Bachelor of Science in Marketing Management | Cum Laude PROFESSIONAL OVERVIEW: ✔️ Appointment Setting - scheduling and confirming meetings for clients or sales teams. - managing calendars and coordinating with multiple stakeholders. - using CRM tools to track and follow up on leads. ✔️ Social Media Management - creating and scheduling content across platforms to drive engagement. - monitoring and responding to audience interactions. - analyzing social media performance metrics and optimizing strategies. ✔️ Cold Calling - initiating calls to prospective clients to generate leads and sales opportunities. - presenting products or services clearly and effectively. - overcoming objections and building rapport with potential customers. ✔️ Telemarketing - handling inquiries, complaints, and support requests via phone, email, or chat. - providing exceptional service to enhance customer satisfaction and retention. - maintaining detailed records of customer interactions and solutions provided. SKILLS: - Near-native English fluency - Strong communication and interpersonal abilities. - Proficient in CRM software and social media tools. - Results-driven with a focus on meeting targets and deadlines. - Adaptable, organized, and detail-oriented. TOOLS/PLATFORMS: - GoHighLevel - Calendly - Instagram - Facebook - LinkedIn - Google Sheet & Docs - MS Word - MS Excel With a proven track record, I bring a versatile skill set that combines effective communication, strategic thinking, and a results-driven approach. My ability to adapt, stay organized, and consistently deliver exceptional outcomes makes me a valuable asset in any professional setting. Schedule a discovery call at your convenience and let's discuss how I can bring value to your team. Let's work together!