Neesha B.

Almost 15 years' worth of job experience. My expertise falls under Learning Experience, Process Implementation, Content Creation, Social Media Management, and Podcast Show Notes Writing. As an expert in the Learning Experience Field, I have: • Conducted dynamic and enjoyable training in relationship building and product knowledge • Identify and assess future and current training needs through job analysis, career paths, and annual performance appraisals and optimize training processes for efficiency • Recruit, hire, manage, appraise and develop a team of trainers and coaches Process Implementations I: • Established, updated, and implemented processes and reporting. • Developed the Training and Coaching Certification Process. • Complete coordination, administration, and ancillary task and projects when business needs dictate in the area of training, learning, project, and operations • Create an Apprenticeship program that aims to provide a mechanism that will ensure the availability of qualified skilled workers based on industry requirements. As a Content Writer, I have: • Created and maintained any necessary materials related to new hire onboarding • Wrote, edited, and published content on Company's Facebook Page • Created content such as emails, social media, newsletters, etc. • Participated in planning and strategizing for inbound marketing campaign execution including content, and content schedule. My experience as a Social Media Manager allowed me to work on: • Writing, editing, and publishing content to share on the brand company's social media profiles (Instagram, Facebook, Facebook Group) • Creating Canva posts for social media that is related to trends and goals of the brand • Maintaining brand innovation and keeping abreast of the latest social media trends • Promoting content on social networks and monitoring engagement (e.g. comments and shares) • Sharing posts on social media platforms • Managing and scheduling production for online commercial broadcast streams. Submitting events to the online calendar and schedule Instagram and Facebook posts. As a Podcast Show Notes Writer, I was tasked to: • Write show notes with episode descriptions, time stamps of topics discussed, key takeaways, guest bio, quotes taken from the episode, outside links, resources, and other important mentions in the show. • Researched, wrote, and edited content for podcasts' Facebook, LinkedIn, and Twitter Page. • Accurately capture concepts on paper that are expressed verbally • Write search engine optimized copy • Upload the show notes to the content management system I am skilled and passionate. Recognized by clients for professionalism, client focus, detail orientation, outstanding presentation skills, mastery of presentation subject matter, and a proven leader who responds to challenges with confidence, determination, and focus.