Shivanshi S.

I’m a technical content writer and former SaaS marketing leader with 10+ years of experience across AI, cloud, WordPress, cybersecurity, and software products. I hold a Master’s degree in Computer Science Engineering and started my career as a WordPress/PHP developer. I later moved into SaaS marketing, where I led content strategy, managed writers, worked closely with product and technical teams, and delivered content for product launches, documentation, SEO, and customer education. Now I’m back on Upwork and available for client projects where technical understanding, strategic thinking, and high-quality writing matter. I don’t just write about software—I take the time to understand how it works, whom it is built for, and what the content needs to accomplish. What I can help you with SEO & AEO content: Blogs, articles, landing pages, comparison pages, and solution pages Technical content: Developer guides, tutorials, technical explainers, and product documentation SaaS content: Product-led content, feature pages, use cases, customer education, and marketing assets Content strategy: Topic research, content planning, briefs, editorial calendars, and content audits Product marketing: Product copy, launch content, newsletters, email campaigns, and feature announcements Long-form content: eBooks, whitepapers, research-driven reports, and guides Video content: YouTube scripts, product demos, tutorials, and educational scripts Editing & proofreading: Improving clarity, structure, accuracy, readability, and consistency Areas I specialize in: AI & Emerging Technology: - Artificial Intelligence - Machine Learning - NLP - Generative AI - AI agents and automation - RPA - AR/VR Cloud & Infrastructure: - AWS - Microsoft Azure - Microsoft 365 - Cloud services - Networking - Infrastructure and SaaS platforms Web & Software: - WordPress - PHP - WordPress themes and plugins - SaaS products - APIs and software integrations - Developer tools - Web applications Cybersecurity & Technology: - Cybersecurity - Data security - Blockchain - Digital products - Technical business solutions Why clients work with me Technical understanding: My Computer Science background and experience as a WordPress/PHP developer allow me to understand technical products without turning the content into unreadable jargon. Marketing experience: I’ve worked in SaaS marketing leadership, so I understand that content isn't created to fill a blog. It needs to attract the right audience, build trust, support product adoption, and contribute to business goals. SEO + AEO mindset: I create content structured for both traditional search and AI-driven discovery, while keeping the reader at the center. End-to-end ownership: I can take a project from research and topic planning through outlining, writing, optimization, editing, and final delivery. Reliable communication: I’m comfortable working independently, collaborating with technical teams, managing multiple content projects, and meeting deadlines. My content principles Every piece I deliver aims to be: - Original and plagiarism-free - Research-backed and factually accurate - Clear and easy to understand - Technically sound - Optimized for SEO and AI search - Aligned with your brand voice - Relevant to your target audience - Focused on your business objective—not just word count Tools I work with SEO: Ahrefs, Semrush, Moz, Surfer, Rank Math, Yoast AI & Research: ChatGPT, Claude, Perplexity, Gemini I use AI tools responsibly for research, ideation, analysis, QA, and workflow efficiency—not as a substitute for subject-matter understanding or editorial judgment. Writing & QA: Grammarly, DeepL, Hemingway, Linguix, originality and content-quality tools Project Management: Notion, Trello, Asana, ClickUp, Hubstaff, Basecamp Documentation & Collaboration: Confluence, GitBook, Google Workspace, Microsoft 365 Availability I’m available up to 40 hours per week and can take ownership of both individual assignments and ongoing content programs. If you need someone who can understand a technical product, turn complex concepts into useful content, and connect that content to your marketing goals, I’d be happy to discuss your project. Let’s create content that people actually find useful—and that helps your business grow.