Ivana D.

I am a law graduate (LL.M.) with 15+ years of professional experience across legal, administrative, and operations roles. My background combines legal research, document review, translation and localization QA, AI evaluation, and remote administrative support. My legal experience has developed strong research, analytical, organizational, and fact-checking skills, with extensive experience working accurately with legislation, official sources, documentation, and complex information. I also have experience with remote client support, coordination, scheduling, follow-ups, and managing multiple workflows. I am also a licensed mediator, which has further strengthened my active listening, communication, negotiation, and conflict-resolution skills. I am comfortable clarifying information, handling sensitive conversations, and keeping communication professional and constructive. I also work extensively with Serbian, Bosnian, and Croatian, alongside English, across translation, review, localization, and language-related projects. Core Expertise Legal Research, Document Review & Fact-Checking Administrative & Operations Support Translation, Proofreading & Localization QA AI Evaluation & Data Quality Client Communication, Coordination & Follow-up Scheduling, Organization & Workflow Management Travel Research & Trip Planning Serbian, Bosnian & Croatian Language Projects English ↔ Serbian/Bosnian/Croatian Translation & Review Licensed Mediation, Active Listening & Conflict Resolution