Marharita Y.
Customer Service Specialist (French, English, Ukrainian, Russian)
My name is Marharita, and I am a highly experienced Customer Support and Sales professional with several years of experience working with clients, leads, and businesses. From 2020 to 2023, I worked in the Ukrainian market as a Customer Sales and Support Representative. During this time, I developed strong communication, customer service, sales, and problem-solving skills while working with a wide range of clients. Since 2023, I have been working in the Canadian real estate industry, supporting the property management market across Manitoba and Ontario. My responsibilities include communicating with potential and existing clients, following up with leads, showing properties, assisting clients throughout the rental process, and working with agreements and documentation. This role has given me valuable experience in building client relationships, managing multiple tasks, and providing professional service throughout the entire customer journey. I also have extensive experience working with different CRM systems and communication tools. I am comfortable adapting to new platforms and processes and can quickly learn new systems when needed. Working with different clients and handling multiple tasks at the same time has helped me develop strong organizational skills, flexibility, and the ability to remain calm under pressure. I am now looking to continue my professional journey remotely, preferably working with companies in the Canadian or U.S. time zones. If required, I am available for hybrid work within Ontario, Canada. I believe I could be a great addition to your team because I am responsible, communicative, adaptable, and genuinely enjoy working with people. I am always willing to learn and take on new challenges, and I would be excited to bring my experience to your company. Thank you for considering my application. I would be happy to discuss how my experience and availability could fit your needs. Please feel free to contact me here.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.6k
$794 in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 16% in Ukrainian worldwide
Ranked by MRR among everyone on Upwork with the skill. 1 skill with fewer than 10 freelancers isn't counted.
- #46Ukrainian291 freelancersTop 16%
- #79Yardi Software203 freelancersTop 39%
- #118Russian720 freelancersTop 16%
- #198Property Management Software491 freelancersTop 40%
- #203Community Moderation605 freelancersTop 34%
- #216Zoom Video Conferencing725 freelancersTop 30%
- #302Intercom745 freelancersTop 41%
- #432Magento2,249 freelancersTop 19%