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Yahary siruaq  V.
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Yahary siruaq V.

Multilingual Customer Service, Recruiting & Hospitality Support

Need someone who can keep your customers happy and your operations organized, in more than one language? I’m Yahary, a native Spanish speaker, fluent in English, Portuguese and French. I combine customer service, recruitment support, administrative skills and real hospitality experience to help businesses communicate clearly and run smoothly. What I can do for you 📞 Customer Service & Support – Phone, live chat and email support in up to four languages; refunds and service recovery; rehire eligibility checks; general payroll questions; sending T4s and W-2s. 📋 Recruitment & Lead Management – Candidate screening, lead follow-up, CRM maintenance and onboarding coordination. 🗣️ Interpreter & Asylum Case Support (Freelance) – Courtpals, Remote | Apr 2025 – Present Real-time Spanish–Portuguese interpretation for asylum case interviews Review of written declarations for clarity, consistency and completeness Collaboration with legal professionals on case documentation Strict confidentiality and cultural sensitivity 🏕️ Guest Support & Housekeeping – Camping Resort, France Only multilingual member of the team, which made me the go-to person for English-speaking guests Handled check-in/check-out and resolved incidents directly with guests (missing items, mobile home issues) Worked daily in French, which strengthened my professional fluency 💻 Tools – GoHighLevel (GHL), Google Workspace, Microsoft Office, Canva, SAP, Oracle, Notion, Amazon Connect, Slack; SAP and Oracle Why work with me Organized, detail-oriented and proactive. I communicate clearly, handle sensitive situations with discretion, and treat every client interaction as a chance to build trust.

🇫🇷Martinet, France$12/hr100% JSS5.00 (3)Since May 2019

Earnings and projects

MRR
$65

Last 6 months ÷ 6

World#145,491 / 412k
🇫🇷Country#839 / 2,884
Revenue, last 30 days
$0

Last 6 months: $389

Total earnings
$1.8k

Billed in all: $2k

World#341,616 / 412k
🇫🇷Country#2,339 / 2,884
Per project
$262

$97 in the last 6 months

World#242,922 / 412k
🇫🇷Country#1,744 / 2,884
Projects, last 6 months
4
50% fixed50% hourly
World#51,813 / 412k
🇫🇷Country#265 / 2,884
Projects in all
7
29% fixed71% hourly
World#236,188 / 412k
🇫🇷Country#1,597 / 2,884

Earnings, last 30 days

$2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,975$2,000$2,025$2,050Oct 8Oct 23Nov 7

Skill rankings: Top 27% in Quality of Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #23Quality of Service84 freelancers · 🇫🇷 #1Top 27%
  2. #28Portuguese to Spanish Translation79 freelancers · 🇫🇷 #1Top 35%
  3. #52Spanish to Portuguese Translation124 freelancers · 🇫🇷 #2Top 42%
  4. #140Customer Feedback Documentation365 freelancers · 🇫🇷 #1Top 38%
  5. #150Oracle490 freelancers · 🇫🇷 #2Top 31%
  6. #168Warm Leads354 freelancers · 🇫🇷 #1Top 47%
  7. #170Refund Processing287 freelancers · 🇫🇷 #2Top 59%
  8. #216Startup Company670 freelancers · 🇫🇷 #1Top 32%