Yahary siruaq V.
Multilingual Customer Service, Recruiting & Hospitality Support
Need someone who can keep your customers happy and your operations organized, in more than one language? I’m Yahary, a native Spanish speaker, fluent in English, Portuguese and French. I combine customer service, recruitment support, administrative skills and real hospitality experience to help businesses communicate clearly and run smoothly. What I can do for you 📞 Customer Service & Support – Phone, live chat and email support in up to four languages; refunds and service recovery; rehire eligibility checks; general payroll questions; sending T4s and W-2s. 📋 Recruitment & Lead Management – Candidate screening, lead follow-up, CRM maintenance and onboarding coordination. 🗣️ Interpreter & Asylum Case Support (Freelance) – Courtpals, Remote | Apr 2025 – Present Real-time Spanish–Portuguese interpretation for asylum case interviews Review of written declarations for clarity, consistency and completeness Collaboration with legal professionals on case documentation Strict confidentiality and cultural sensitivity 🏕️ Guest Support & Housekeeping – Camping Resort, France Only multilingual member of the team, which made me the go-to person for English-speaking guests Handled check-in/check-out and resolved incidents directly with guests (missing items, mobile home issues) Worked daily in French, which strengthened my professional fluency 💻 Tools – GoHighLevel (GHL), Google Workspace, Microsoft Office, Canva, SAP, Oracle, Notion, Amazon Connect, Slack; SAP and Oracle Why work with me Organized, detail-oriented and proactive. I communicate clearly, handle sensitive situations with discretion, and treat every client interaction as a chance to build trust.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $389
Billed in all: $2,016$2k
$97 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 27% in Quality of Service
Ranked by MRR among everyone on Upwork with the skill.
- #23Quality of Service84 freelancers · 🇫🇷 #1Top 27%🇫🇷#1 of 1
- #28Portuguese to Spanish Translation79 freelancers · 🇫🇷 #1Top 35%🇫🇷#1 of 3
- #52Spanish to Portuguese Translation124 freelancers · 🇫🇷 #2Top 42%🇫🇷#2 of 3
- #140Customer Feedback Documentation365 freelancers · 🇫🇷 #1Top 38%🇫🇷#1 of 1
- #150Oracle490 freelancers · 🇫🇷 #2Top 31%🇫🇷#2 of 4
- #168Warm Leads354 freelancers · 🇫🇷 #1Top 47%🇫🇷#1 of 1
- #170Refund Processing287 freelancers · 🇫🇷 #2Top 59%🇫🇷#2 of 2
- #216Startup Company670 freelancers · 🇫🇷 #1Top 32%🇫🇷#1 of 3