Kamila M.

☆ Master's degree in Cultural Studies, Spanish and Peace and Conflict Studies ☆ 2 years experience as a travel agent in the after sales service answering phone calls and providing email support ☆ 7 years experience in general translation and content writing. Tools I worked with: WordPress, Orbitz, Episerver, Prestashop, Movie Maker, Shopify and ZenDesk. ☆ Several years of experience in promoting products and managing successfully client relationships ☆ Fluent in EN & FR, basic language skills in Spanish and Polish ☆ Hands-on personality with strong interpersonal skills like dependability, responsibility, leadership and empathy I am a native German editor/content writer and blogger with a background in travel, customer service, publishing and marketing. Today I am looking for a new challenge as a Content Manager Customer Service Agent or as your next Virtual Assistant! As a meticulous, reliable and tech-savvy person I know how to prioritize and to approach tasks with a positive mindset. Having several years of experience in the customer service, e-commerce business and in marketing translation, I am the perfect match to deliver a proactive, trilingual customer support and/or provide professional German translations.