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Kyoko M.

Kyoko M.

Japan Market Entry & Customer Insight Specialist

I help international SMEs and founders understand the Japanese market, identify practical entry paths, and avoid costly cultural or operational missteps. Japan is not impossible — it is structured. Many market-entry challenges happen before execution: unclear positioning, misaligned pricing, weak customer communication, cultural misunderstanding, or operational gaps between overseas teams and Japan. I support clients with: • Japan market feasibility review • Pricing and positioning feedback • Japanese customer expectations and trust factors • Cultural and communication risk assessment • Review of landing pages, emails, and customer flows • First-step execution planning for Japan I am not a generic translator or virtual assistant. My role is to help you understand how your product, message, or customer experience may be perceived in Japan — and what should be adjusted before investing more time and budget. I currently support Japan-side operations for a Switzerland-based company, contributing to monthly sales exceeding JPY 10M and assisting with customer communication, subsidiary coordination, and cross-border operational alignment. My background includes cross-border operations, culturally sensitive high-value products, Japanese customer insight, and decision support between overseas leadership and the Japanese market. I work especially well with European and Australian teams, and I can also support US-based companies when the project can be handled asynchronously. If you are seriously evaluating Japan, I can help you clarify the right first move.

🇯🇵Kawasaki, Japan$30/hr80% JSS4.98 (14)Since Jun 2021

Earnings and projects

MRR
$236

Last 6 months ÷ 6

World#107,406 / 412k
🇯🇵Country#297 / 1,269
Revenue, last 30 days
$126

Last 6 months: $1.4k

World#89,007 / 412k
🇯🇵Country#242 / 1,269
Total earnings
$63k

Billed in all: $66k

World#62,105 / 412k
🇯🇵Country#114 / 1,269
Per project
$2.1k

$709 in the last 6 months

World#73,947 / 412k
🇯🇵Country#135 / 1,269
Projects, last 6 months
2
50% fixed50% hourly
World#88,918 / 412k
🇯🇵Country#274 / 1,269
Projects in all
30

Across 36 contracts

61% fixed39% hourly
World#97,486 / 412k
🇯🇵Country#202 / 1,269

Earnings, last 30 days

$65.9k+$126 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$65.7k$65.8k$65.9k$66.0kOct 8Oct 23Nov 7

Skill rankings: Top 18% in Writing

Ranked by MRR among everyone on Upwork with the skill.

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  3. #132English to Japanese Translation529 freelancers · 🇯🇵 #79Top 25%
  4. #207Japanese898 freelancers · 🇯🇵 #114Top 23%
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  8. #2,628Phone Communication6,538 freelancers · 🇯🇵 #2Top 40%