Ana Harume W.

Virtual Assistant with 12+ years of experience in customer support and operations. Specialized in client onboarding, CRM management, and executing structured processes with accuracy. I help businesses run smoothly by following systems, managing multiple clients, and ensuring tasks are completed consistently and correctly. 🔹 What I do best: • Client onboarding (data entry, setup, system execution) • CRM management and updates • Process-driven task execution (step-by-step workflows) • Customer support (email & chat) using templates and AI tools • Data entry and dashboard organization 🔹 Tools & Skills: • CRM systems & automation tools • Excel / Google Sheets • Inbox & calendar management • Strong written English (C2 – EF SET) • High attention to detail and organization I am highly organized, a fast learner, and very comfortable working with repetitive, execution-based tasks that require consistency and precision. I am also available to work full-time in Eastern Time (9am–6pm), Monday through Friday. If you need someone reliable who can follow instructions and keep operations running smoothly, I’m ready to help.