Krystel Gem G.

Japanese-English Translator | Interpreter | Customer Support | Bilingual VA I am a Japanese-English bilingual professional with experience in translation, interpretation, customer communication, and IT support. I currently work as a Bridge System Engineer (BSE) for a Japanese company, where I support communication between Japanese and global teams. My responsibilities include Japanese-English interpretation during meetings, document and email translation, reviewing UI and technical content, and helping ensure that communication is clear, accurate, and culturally appropriate. I also lived in Japan for over 10 years, giving me a strong understanding of Japanese language, culture, and communication styles. My key strengths: * 🇯🇵 Japanese-English translation and interpretation * 💻 IT and technical support * 💬 Customer support via email, chat, and phone * 📱 App, website, and UI localization * 📝 Document, business, and technical translation * 🔍 Proofreading, quality checking, and terminology consistency * 🤝 Communication with Japanese clients and stakeholders * 📊 Data entry and administrative support * ⚡ Fast learner who can adapt to new tools, platforms, and SOPs I am detail-oriented, reliable, and comfortable working independently or as part of an international team. I focus on delivering natural, accurate Japanese and clear English communication rather than relying on word-for-word translation. I am always open to learning new tools and skills and am interested in building long-term working relationships with clients who value quality, reliability, and clear communication.