Marko G.

Native Swedish, and Serbian/Ex Yu speaker. Fluent English speaker. Conversational Norwegian and Danish language speaker. Experienced in customer service, data stewarding, dispatching. proofreading, translating, project coordination, artificial intelligence language programs. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Eager to learn. - Ability to empathise, able to understand and relate to the customer's emotions. - Clear and effective communication. - Being patient in dealing with a variety of customer inquiries and issues. - Able to identify issues, analyze situations, and find effective solutions. - Adaptibility - Maintaining a positive attitude, a friendly demeanor, enthusiasm, and a willingness to help - Active listening - Respectfulness.