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Ahmed M.

Ahmed M.

Customer service agent

I am enthusiastic reliable and hardworking individual who has over 3 years experience giving professional, efficient and high quality service to various call centre companies. I am skilled in communicating with clients over phone and email. I am eager to learn any tool that get the job done well. I meet deadlines and don't make promises I can not keep I am a team player, but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else may need help with!

🇪🇬Giza, Egypt$6/hr70% JSS5.00 (4)Since Dec 2023
GlobeUpwork

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,894 / 412k
🇪🇬Country#173 / 6,384
Revenue, last 30 days
$1.2k

Last 6 months: $14k

World#35,741 / 412k
🇪🇬Country#388 / 6,384
Total earnings
$52k

Billed in all: $54k

World#73,772 / 412k
🇪🇬Country#640 / 6,384
Per project
$26k

$14k in the last 6 months

World#3,819 / 412k
🇪🇬Country#30 / 6,384
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇪🇬Country#1,858 / 6,384
Projects in all
2

Across 8 contracts

0% fixed100% hourly
World#328,889 / 412k
🇪🇬Country#5,131 / 6,384

Earnings, last 30 days

$53.5k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$52k$53k$54kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 9

Rarest: top 2% in Booking Services, of 333. Ranked by MRR among everyone on Upwork with the skill.

  1. 1German to Arabic Translation27 freelancers · 🇪🇬 #1Top 4%
  2. #7Booking Services333 freelancers · 🇪🇬 #1Top 2%
  3. #8Voice of the Customer110 freelancers · 🇪🇬 #1Top 7%
  4. #9Customer Service Chatbot341 freelancers · 🇪🇬 #1Top 3%
  5. #10Booking Website214 freelancers · 🇪🇬 #1Top 5%
  6. #18German to English Translation696 freelancers · 🇪🇬 #3Top 3%
  7. #21Booking Management System424 freelancers · 🇪🇬 #1Top 5%
  8. #30Hospitality & Tourism814 freelancers · 🇪🇬 #2Top 4%